At MANOJ NON-VEG WORLD we prioritize your satisfaction and ensure strict quality checks for all non-vegetarian products. However, due to the perishable and sensitive nature of these items, our Return & Refund Policy is designed to be fair yet cautious.

  1. Return Policy

❌ Returns Not Accepted

Due to hygiene and safety concerns, we do not accept returns of:

  • Raw or frozen non-vegetarian products (chicken, mutton, fish, seafood, etc.)
  • Ready-to-cook or marinated items
  • Perishable goods once delivered

✅ Return Exceptions

Returns may be allowed only if:

  • You receive the wrong product
  • The product is damaged, spoiled, or expired upon delivery

In such cases:

  • Raise a complaint within 2 hours of delivery
  • Provide clear photos/videos as proof via WhatsApp or email
  1. Refund Policy

💸 When Will You Get a Refund?

Refunds are issued in the following cases:

  • Product not delivered or out of stock after order confirmation
  • Valid complaints of damaged/spoiled/wrong products

🔄 Refund Method

Refunds will be processed through:

  • Original payment method (online payments)
  • Wallet credit or coupon (if opted by user)
  • COD refunds will be issued to the user’s bank/UPI details

⏳ Refund Timeline

Refunds will be processed within 5–7 working days from complaint approval.

  1. Important Conditions
  • No complaints will be accepted after 2 hours of delivery.
  • Refunds are issued only after review by our quality team.
  • We reserve the right to decline refund requests if sufficient proof is not provided.
  1. How to Report an Issue

If you have a return or refund request:

  1. Contact us via WhatsApp or email
  2. Share Order ID and issue details
  3. Provide images/videos as required